Returns At A Glance/FAQ

What products are NOT eligible to be returned?
Due to regulations and safety consideration, we cannot accept returns of any opened or used bottles of Professor Pew CLP. This policy is in place to ensure the safety and effectiveness of the product for all customers.

All Other Products 
We offer a 30-day return policy for unused and unopened items. Simple. 

In the unlikely event that you receive a defective product or an incorrect order, please contact us immediately, and we will arrange for a replacement or refund.

Thank you for your understanding and for supporting our commitment to safety and sustainability.